First-Line Supervisors of Correctional Officers

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Career Profile

First-Line Supervisors of Correctional Officers

What they do

Directly supervise and coordinate activities of correctional officers and jailers.

Also Called: Correctional Officer Captain, Correctional Supervisor, Correctional Officer Captain, Correctional Supervisor

$39,610
Starting Salary (2025)
$49,590
Median Salary (2025)
-2.8%
Projected Job Growth
1,720
AR Employment (2025)

Typical Tasks

Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
Complete administrative paperwork or supervise the preparation or maintenance of records, forms, or reports.
Instruct employees or provide on-the-job training.
Resolve problems between inmates.
Supervise activities, such as searches, shakedowns, riot control, or institutional tours.

A day in the life

What kind of work is this?

Enterprising
Business based Work
Conventional
Organized, Procedural Work
Social
Working with people

What personality traits do you need to succeed?

Integrity
Self-Control
Stress Tolerance
Dependability
Attention to Detail
Leadership

What key skills are needed for this job?

Coordination
Social Perceptiveness
Active Listening
Monitoring
Critical Thinking
Speaking

Expected Knowledge

Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Common Activities

Documenting/Recording Information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Resolving Conflicts and Negotiating with Others
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Education & Preparation

Some occupations may require additional education, advanced degrees, and years of experience in the field.
Talk to your support team on campus about this career pathway and additional degree information.
Job Zone 3

Medium Preparation Needed

Education

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Experience

Previous work-related skill, knowledge, or experience is required for these occupations.

Training

Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.

Typical Education Required

Education a new hire may need

  • High school diploma 59%
  • Associate's degree 23%
  • Bachelor's degree 11%
  • Post-secondary certificate 5%
  • Some college 2%
Source: O*NET Education, Training & Experience data

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